4.5 CPD points
2017/2018 CPD year
This DVD contains six sessions from the Core stream of QLS Symposium 2017.
Part A - The neuroscience behind good client outcomes
Class-leading neuroscience undertaken by Monash University across a range of disciplines was conjoined with comprehensive case analysis by Lexon to deconstruct examples from recent claim experiences. In this session Dr Sanjay Nandam and Lexon's David Durham will be discussing how cutting edge neuroscience can be the difference between good and bad outcomes.
Part B - Beyond technical legal competence: What value the client of the future will want from you
Our presenter will look at the market, where it is headed and what value looks like for clients. You will leave the session with ideas about how you can provide additional value to clients and thus differentiate your firm from the competition of the future.
Part C - The networked lawyer: Conscious, conscientious, connected
Contemporary legal practice would be impossible without digitally mediated networks, but in a profession trained to identify and avoid risk, digital networks have posed a particular problem for lawyers. Kate draws on the law, professionalism in the law, and the world of digital networks to present an achievable, positive model of conscious and conscientious connection for the networked lawyer.
Part D - What every business owner needs to know to protect themselves from viruses, hackers and other cyber-security threats
According to the Australian Competition and Consumer Commission $229 million was estimated to be 'scammed' out of Australians in 2015 with small to medium businesses being a primary focus for cyber-criminal activities. Why are they targeting you? What do they want? Join our expert presenter as he demystifies the cyber-underworld and provides you and your firm with actionable steps you can implement to minimise your risk of being a victim!
Part E - The future of legal practice: Are you keeping up?
Keeping up with the rapid change of technology and the impact it has on the operation of a business is a challenge for any organisation. This practical session will provide ideas on how you can future proof your business.
Part F - Legal professionalism in the 21st century
The contemporary legal services delivery landscape is undergoing radical transformation, and so too is our understanding of what it means to be a legal professional. Nick presents an inclusive and inspiring model for legal professionalism in the 21st century, and considers how it can be practised and how it can be taught.