Episode 2: Are you digitally ready?
Episode 2: Are you digitally ready?

This is the second episode of a four-part series brought to you by our proud partner Property Exchange Australia (PEXA). QLS have worked with PEXA to design this series to bring you practical training on how practices are changing and what you need to know to manage digital innovation.

In this episode, join our presenter Carl White from CXINLAW as he presents digital client management strategies to “wow” your clients. Carl will consider:
  • How to develop your firm's digital readiness within a broader client-focused objective
  • Working with the four building blocks of innovation and Client Experience success
  • Where to start and what you can expect from aligning your service to the 'next normal'

In the second part of this episode, Jess Caire from PEXA joins us again for a Q&A with Warwick Walsh from Lawcadia, discussing how to apply innovative solutions in practice.

On-demand | 1 CPD point | 2020/2021 CPD year | Film date: 14 July 2020 | Video available: 17 July 2020

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