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Establishing and maintaining positive client relationships

Clients do not buy value, they buy and engage people they trust. They buy solutions. This workshop will look at the client intake process, which will enable you to identify “difficult” clients, client expectations, define the scope of your retainer and accurately estimate your costs. You will also discuss practical scenarios and examples, and be provided with tools and checklists you can implement in your practice.

3 CPD points, 2019/2020 CPD year

 

 

Cost:
Member
$339 earlybird (by 14 August 2019)
$416 standard (by 26 August 2019)

Non-member
$544 standard  (by 26 August 2019)
*To enquire about Membership, contact Records and Member Services on 07 3842 5805 or records@qls.com.au.

When
28/08/2019 8:30 AM - 28/08/2019 12:00 PM
Where
Law Society House
Auditorium, Level 2
179 Ann Street
BRISBANE, QLD 4000 Australia

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